ConnektWhatsApp marketing that keeps the conversation going.
Share your next offer, launch or business update with a relevant audience. Give interested customers a clear way to ask a question and take the next step.
Start with people who want to hear from you.
A useful campaign starts with a relevant audience. Choose customers who have opted in, match the message to their interests and make the reason for getting in touch clear. ConnektFlow supports segmented campaigns and personalised messages, so your communication can reflect the relationship you already have.
Give each campaign a clear purpose.
Introduce something new.
Announce a collection, service, course, package or event. Explain who it is for and give the customer one useful next step.
Share a relevant offer.
Present the value and terms clearly. Help the customer explore, enquire or return to the purchase without making them work out what the message means.
Reconnect with your audience.
Follow up with existing customers or interested contacts when the communication is expected and relevant. Use available customer context to guide the message.
Prepare the message and choose the moment.
Plan the audience, content and schedule together. Personalise with the data available to your account and review the message before sending. Your campaign setup includes the appropriate message template and channel requirements.
Be ready when someone replies.
A campaign can lead to a pricing question, a request for details or a support issue. Keep the team ready to continue the WhatsApp conversation. Use assignment, history and internal notes to help the right person respond.
Review performance with the right context.
Look at the reporting available for your campaign and use it to decide what to improve. For supported ecommerce setups, campaign attribution can connect activity with clicks, orders and attributed revenue. Booking or sales-pipeline reporting needs its own verified data connection.
Frequently asked questions
Can I use an existing contact database?
You can plan campaigns for eligible contacts who have given the required permission. Possessing a phone number or buying a list does not establish that permission.
Can I schedule and personalise campaigns?
Yes. Campaign scheduling and personalisation are part of the documented capabilities. The available data, account configuration and messaging requirements determine the final setup.
Can customers reply to a campaign?
Yes. Plan the team response alongside the message, so an interested customer has a useful next step.
Can service businesses use this?
Yes. A campaign can introduce a service, workshop, package or other relevant offering. The message and workflow should fit the business and its eligible audience.
Make your next campaign easier to follow through.
Bring your audience and campaign idea. We’ll walk through the message, the replies and the workflow that fits.